11111bet FAQ

No. Each person is only allowed one account. If multiple accounts are found, all of them will be closed and all bonuses will be forfeited. If you've forgotten your password, contact support instead of creating a new account.

Your email address and mobile number can be updated from your account settings, but verification will be required. To change your name or date of birth, contact support with a valid ID.

KYC verification may be required before your first withdrawal or for transactions above a certain amount. You'll need to submit a photo of your national ID or passport along with a selfie. Verification is typically completed within 24 hours.

To permanently close your account, contact support via live chat or email. Make sure to withdraw your balance before closing. Responsible Gaming Full self-exclusion details are available on the page.

On the login page, Click the "Forgot Password?" link. A reset link will be sent to your registered email or mobile number. You'll be able to log in with your new password within a few minutes.

Multiple failed login attempts may temporarily lock your account. Reset your password or contact support via live chat for a quick resolution.

No. Your account may only be used by the registered account holder. Sharing your login credentials violates 11111bet's terms and may result in your account being suspended.

With two-factor authentication (2FA) enabled, you'll need to enter a code sent to your mobile in addition to your password. This keeps your account secure even if your password is compromised. You can enable 2FA in your account settings.

11111bet supports deposits via mobile banking, bank transfer, cryptocurrency (Bitcoin, USDT), and several other methods. Full details on all methods on the Deposit Page you'll find them there.

The minimum deposit varies by payment method, but generally starts from BDT 500. To find the exact amount, Deposit Page here.

Deposits via mobile banking and most other methods are credited instantly. Bank transfers may take 1–3 business days. If your balance hasn't updated after 15 minutes, contact support with your transaction ID.

No. You must only use a payment account registered in your own name. Using a third-party payment method may result in the deposit being cancelled and your account being reviewed.

11111bet does not charge any fees for deposits. However, your payment provider may apply transaction charges — this depends on your mobile banking service or bank's own policies.

Most withdrawals are processed within 2–24 hours. Accounts with completed KYC verification are processed fastest. Your first withdrawal may take a little longer.

The minimum withdrawal is generally BDT 500, though this may vary by payment method. Maximum limits differ based on your payment method and account level. For exact details, on the Withdrawal Page you'll find them there.

If your withdrawal hasn't arrived after 24 hours, contact support via live chat with your transaction ID. Pending KYC verification or incomplete bonus wagering requirements may also hold up a withdrawal.

Winnings from bonuses can be withdrawn after meeting the required wagering conditions. The bonus balance itself cannot be withdrawn directly. The terms for each bonus are Terms and Conditions Full details are available on the page.

It's generally recommended to withdraw using the same method you deposited with. In some cases, other approved methods may also be available. Contact support for the right guidance.

Your first deposit after registration automatically unlocks a 200% welcome bonus — no code needed. For full terms and conditions, please visit the Promotions Page here.

A wagering requirement means you must place a certain number of bets before withdrawing bonus funds. For example, a 30x wagering requirement means you need to bet 30 times the bonus amount. Each bonus has its own wagering conditions.

Yes. You can opt out of bonuses through your account settings or by contacting support. Cancelling an active bonus means forfeiting the bonus balance, but your real money balance will remain intact.

The weekly cashback bonus returns a portion of your net losses during a given period directly to your balance. Cashback is typically credited every Monday. For the exact percentage and terms, On the Promotions page, Yes.

Share your referral code with a friend. When they register and make their first deposit, you'll receive a BDT 500 bonus. Your friend will also receive a welcome bonus. You can find your referral code in your account settings.

11111bet offers Sports Betting, Live Casino, slots, table games, virtual sports, and many more categories. Game Lobby and Slots You can browse the full list of games on the page.

Yes. All games at 11111bet use internationally certified RNG (Random Number Generator) technology, ensuring results are completely random and tamper-free.

Live betting lets you place bets in real time while a match is in progress. Odds shift moment to moment based on how the game unfolds, and the fast-paced decision-making makes it a firm favourite among experienced bettors.

Once a bet is confirmed, it generally cannot be cancelled. However, if an event is cancelled or postponed, the bet is automatically voided and your stake is refunded.

App Page Both Android and iOS versions are available for download. The app may not be listed on Google Play or the App Store — downloading directly from our page is the safest option.

Yes. The app gives you full access to all games, betting, deposits, withdrawals, bonuses, and support. It performs faster than a browser and supports push notifications.

To install the APK on Android, you need to enable "Unknown Sources" in your phone's settings. Once installation is complete, it's recommended to turn off that permission again for security. Detailed guide on the App Page Yes.

You can set daily, weekly, or monthly deposit limits from the "Responsible Gaming" section in your account settings. Lowering a limit takes effect immediately, but increasing it requires a 72-hour waiting period. For more details, Responsible Gaming Check the page.

If you choose permanent self-exclusion, your account cannot be reopened. A temporary break (1 day to 6 weeks) ends automatically after the set period. In either case, your balance can be withdrawn during the break.

11111bet's 24/7 live chat support is available in Bengali. Gaming-related issues are handled with care and without judgment. Responsible Gaming You'll find detailed tools and guidance on the page.